These are some of the questions customers frequently ask us.

Yes, we guarantee our engagement and wedding rings and any other piece you buy from us for 12 months.
Yes, we guarantee any repairs that we carry out for 6 months.
Imagine when you find your dream engagement or wedding ring or any piece of jewellery you have always wanted, but find that you can’t yet afford it.

We offer you an inexpensive solution by giving you the option of putting down a deposit. We will then take your contact details and hold your piece for up to 60 days. If we don’t hear from by that time, we will give you a friendly reminder call.

We advice you to call us in advance if you need a repair doing urgently, and we will be able to let you know then how quickly we can do it.

Yes we do. If you have a LMG Insurance Card and would like to use it with Ace Jewellery, please call us on 0113 245 4040, or email us on info@acejewelleryonline.co.uk and we will talk you through the process and answer any questions.

You can find out more about LMG Insurance Cards here.

After you select the goods you would like to purchase, we will deduct the appropriate value from your card.  You can purchase goods of a higher value by paying the difference using your credit or debit card, cash or cheque.

All goods will have the same Guarantees and Terms & Conditions as other purchases from Ace Jewellery.

We certainly do! We will buy your unwanted gold, silver, platinum or palladium. Visit our Sell your Gold & Silver page for more information and suggestions.
Yes. We are happy to offer you a part-exchange or outright purchase of your unwanted jewellery items, and are proud of our reputation for giving fair prices. Or, visit our Design & Re-model page for some creative inspiration.
Yes. All our new diamonds are conflict-free. Now diamonds can be a girl’s best friend without it tainting your conscience!

We certainly do! We will buy your unwanted gold, silver, platinum or palladium. Visit our Sell your Gold & Jewellery page for more information and suggestions.

Yes. Our collection of antique and pre-owned jewellery is always changing. So it’s well worth popping into the store to see what is currently in stock.

Our top-floor showroom is at the top of 54 stairs, so by the time you reach us you’ll at least feel a bit fitter and healthier! You can also deduct the stair count from your 10,000 steps a day challenge!

When you arrive you’ll also find some great prices too, so we’re great for your physical and financial health. Don’t laugh, some firms actually sell portable oxygen!

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