FAQs

These are some of the questions customers frequently ask us.

Is my Jewellery or Diamond purchase guaranteed?

Yes, we guarantee our engagement and wedding rings and any other piece you buy from us for 12 months.

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Can I put down a deposit on an item?

Imagine when you find your dream engagement or wedding ring or any piece of jewellery you have always wanted, but find that you can't yet afford it.

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Are my jewellery repairs guaranteed?

Yes, we guarantee any repairs that we carry out for 6 months.

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Can you do any repairs while I wait?

Yes. As all our jewellery repairs are carried out on the premises, we can do basic soldering and replace certain watch batteries while you wait, or continue with your other shopping.

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Do you take LMG Insurance Cards?

Yes we do. If you have a LMG Insurance Card and would like to use it with Ace Jewellery, please call us on 0113 245 4040, or email us on info@acejewelleryonline.co.uk and we will talk you through the process and answer any questions. You can find...

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Do you do provide Jewellery Valuations for Insurance ?

Yes. Visit our Jewellery Valuations page for more information.

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Do you buy scrap gold and silver?

We certainly do! We will buy your unwanted gold, silver, platinum or palladium. Visit our Sell your Gold & Silver page for more information and suggestions.

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Do you offer Part-exchange?

Yes. We are happy to offer you a part-exchange or outright purchase of your unwanted jewellery items, and are proud of our reputation for giving fair prices. Or, visit our Design & Re-model page for some creative inspiration.    

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Are your diamonds conflict-free?

Yes. All our new diamonds are conflict-free. Now diamonds can be a girl's best friend without it tainting your conscience!

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Do you sell Pre-owned and Vintage Jewellery?

Yes. Our collection of antique and pre-owned jewellery is always changing. So it's well worth popping into the store to see what is currently in stock.

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